Bad Service at John Dory's Paarl Mall

Today 13 April 2024, I experience the worst service at John Dory's Paarl Mall. Firstly when we came to the entrance I was asked table for how much, then i was told I can find my owm seat. No waiter escorting me to the table with the menus. After sitting for 10 minutes I has to ask for Menus as nobody was even checking up on us. After receiving our order, the waitress brings our drinks but one of the glasses was dirty. When our food came, the top up we ordered with the 2 mains meals was not received. When we were done and the waitress was cleaning off the table, I also asked for the bill which was also only received after waiting for 10mims. When the bill eventually came they over charged us for the top we added to our main meals which was part of the special. As if that wasnt enough bad service, when i told the waitress that the amount of the top is incorrect, she tells me that i just need to deduct and calculate the correct total of the bill, not even an apology or reprint the bill. The restaurant will definitely not see me amd my family again.