RH
Richard H

1 reviews | Active since Nov 2010

08 Apr 2015, 12:22

Bad service

On Sunday evening, 29-03-2015 myself and my mother had dinner at John Dory's Queensburgh. <br> <br> The restaurant wasn't busy. we ordered, about 40 min later we were told they had run out of fish. we changed orders. waited another 30 min, after asking to leave, we were told only ten more min. The food eventually arrived, the substitute was good, the other was cold. We laughed it all off. <br> <br> After getting the bill, our waitron input the incorrect amount into the card machine. I asked to be paid the difference back. She later came back and says she was told it would come out of her pocket. Slapped the money down and walked off. I asked to speak to the manager but he was \busy."She later told us that they were only joking with her and She didn't know. I still asked to see the manager"

0
Replies (1)
John Dory's Fish
John Dory's Fish's reply10 Apr 2015, 10:47
Official
Hello rhoz27,

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards
Customer Care

Best regards,