Bad service!!!

Went to John Dory's for a nice Sunday lunch. Firstly we get waitron that has absolutely no idea what is on the menu. We ask her do they serve sushi platters, she said yes but then she could not show me any on the menu. Then we order our food, a steak prego roll and a fisherman's platter. The prego was suppose to be medium rare, but it came back raw on the one side and completely burned on the other side. The fish on the platter was full of bones. I understand the fish has bone in, but in one bite we took out 12 bones. One bite!!!!! We call over a waiter to ask for the manager, she just plonks the menu infront of us and say there is bone in. We try to call the manager but he was just hanging on a chair in front of the sushi bar. Extremely unprofessional. We won't ever go back there. Just such a bad experience overall.