Bad Service

We went to the Springs Mall location to get take aways. Upon arrival, there was only one table & one waiter serving them so we walked in & out of seemed to be nowhere a waiter popped out at out side. We said we wanted the take fish & chips special. He did not ask how we would like our fish cooked, if we would like to pay or be seated, he just ran off to place the order so we called after him to let him know that we needed to do quick shopping. After 15min we arrived back. The two men standing at the entrance suddenly had something to do, so we walked in to the counter & announced we were here for our take away. Our waiter went to the lady behind the counter & then was ushered to a table that had just been seated. The lady proceeded to the back where we could see her slowly packing our order & then to do something else, still no one came to ask if we would like to pay. With take aways, people are usually in a hurry & the quicker things can get done, the better. After waiting a couple more minutes with no one paying a us any attention, we decided to go to where our business would be welcomed. Ocean Basket took our order, took payment, SHOWED us our order all in under 15min, without us having to ask once for anything, despite them having about 10 tables seated. I do not want a phone call, as I feel if we were wanted there, we would've been treated like it. Thumbs up to Ocean Basket. John Dorey's won't see us again.