bZ
bukeka Z

1 reviews | Active since Jan 2016

24 Jan 2016, 21:11

bad management service

appalling service by manager. out with family for dinner and my brother's fish was terribly salty. we asked for the manager and she came abt 10 mins later. she askd what the problm was and we told her the fish was not edible because of the saltiness. her excuse was that it was soaked in spices overnight! she even asked exactly how salty it was.!?!she asked what my brother wants to ne done. he said nothing, he was just letting her knw. before leaving she said she'll see what she can do, if anything. that was that. she never came back.<br> #BadManagementServiceMustFall!!!!<br>

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Replies (1)
John Dory's Fish
John Dory's Fish's reply26 Jan 2016, 15:18
Official
Hello bukeka81,

We apologise to you and your family for the experience you say you had at JD Beacon Bay. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.

Kind regards
Nicole Lewis
Customer Care