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Pheladi M

1 reviews | Active since Apr 2019

11 Jan 2024, 12:52

Atrocious Service at John Dorys Carnival Mall

The service at John Dorys Carnival Mall is atrocious! I only go there for the sushi and the friendly sushi staff. The rest of the staff couldn't give a staff about the place. When you walk in nobody greets at the door instead the waiters and waitresses loaf around the front table or at the till and stare at you as you walk in. Yesterday the sushi staff prepared the sushi and put on the moving plates but the person responsible for closing them up was no to be found, as a result the sushi had flies sitting on it. A couple complained about the flies and asked if something can be done about it. Nothing was done. Not even the manager came to attend the couple. A second couple along with their friend noticed the same thing and requested fresh sushi made for them at all time. When I left, I accidentally forgot my take away on the sushi table because of an emergency phone call. When I called in when I got home, I was told my take away had been long sitting on the sushi table and will not be replaced on any other day. Which I found strange because I waved goodbye to all the sushi staff so they were aware that I had left, why was the food not packed away. By the way, a waitress is telling me this and when I asked for the manager, she hung up the phone and never answered the phone again when I called many times after. I utterly HATE Jojn Dorys Carnival Mall and I want my money back!!! Thank God Ocean Basket is back. Stuff the half price sushi Wednesdays I'd gladly pay triple the amount at Ocean Basket because you won't see this kind of **** there, ever!

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