NPS Score
100
Recommended: Very Likely
Dec '25 - Sep '26
Frequently Asked Questions About John Dory's Mall@Carnival
How is John Dory's Mall@Carnival rated on Hellopeter?
Hellopeter has tracked John Dory's Mall@Carnival across 3 reviews. John Dory's Mall@Carnival hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used John Dory's Mall@Carnival? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2023
Bad slow service empty restaurant
If I could leave a -5 star rating, I would. I took my wife and mother out for Women’s Day breakfast, and the experience was an absolute disaster. Despite there being only three customers in the restaurant, our food took over an hour to arrive. When it finally came out, the toast was ice-cold, the order was completely wrong, and no explanation was given. To make matters worse, the manager, Mr. Mihoko, seemed completely indifferent, sitting with his head in his hands at 11:21 AM instead of managing the floor. He urgently needs customer service training. The only redeeming part of the visit was Karabo, who did her best to assist and try to fix the situation. We ended up leaving without eating and had to go to McDonald’s instead. A thoroughly ruined occasion.
1 reviews | Active since Nov 2023
Bad slow service empty restaurant
If I could leave a -5 star rating, I would. I took my wife and mother out for Women’s Day breakfast, and the experience was an absolute disaster. Despite there being only three customers in the restaurant, our food took over an hour to arrive. When it finally came out, the toast was ice-cold, the order was completely wrong, and no explanation was given. To make matters worse, the manager, Mr. Mihoko, seemed completely indifferent, sitting with his head in his hands at 11:21 AM instead of managing the floor. He urgently needs customer service training. The only redeeming part of the visit was Karabo, who did her best to assist and try to fix the situation. We ended up leaving without eating and had to go to McDonald’s instead. A thoroughly ruined occasion.
1 reviews | Active since Dec 2024
John dory's Carnival Mall
Ordered a double hake with chips and a calamari tubes/heads with chips food was very bland hake was under cooked and had no flavor at all our waitresses did and a amazing job serving us just the food was terrible
1 reviews | Active since Dec 2024
John dory's Carnival Mall
Ordered a double hake with chips and a calamari tubes/heads with chips food was very bland hake was under cooked and had no flavor at all our waitresses did and a amazing job serving us just the food was terrible
1 reviews | Active since Apr 2024
John Dory's Carnival Mall
I would like to commend the staff at John Dory's Mall @Carnival. The service was magnificent, even after an error was made, the staff took full accountability and resolved it in a very quick and reasonable manner. The manager and Karabo were unbelievably awesome. Thank you for the awesome service guys.
1 reviews | Active since Apr 2024
John Dory's Carnival Mall
I would like to commend the staff at John Dory's Mall @Carnival. The service was magnificent, even after an error was made, the staff took full accountability and resolved it in a very quick and reasonable manner. The manager and Karabo were unbelievably awesome. Thank you for the awesome service guys.