RETURNING PRODUCTS

MY DAD WENT TO THE SHOP TO TELL THEM THAT THE SHIRTS HE BOUGHT HAD SHRUNK THEY CAME IN A PACK AND HE WAS TOLD HE COULD NT RETURN WITH NO RECEIPT AND PACKAGING...<br> <br> I THEN WENT TO ENQUIRE AS HE HAD AN ACCOUNT N BELIEVE IF HE WAS TO OWE JG THEY WILL PROVE WHAT HE OWES FROM THE ACCOUNT LOG<br> <br> I WENT TODAY SPOKE TO THE MANAGER WHATS UPSETTING IS THE FACT THAT THEY SAY MY DAD REFUSED TO FIT THE SHIRT BT HE DIDNT HE SAID HE DIDNT WANT THE PACKAGE AS THE EMPLOYEE DID MEASURE HIS NECK AND CONFIRMED THE SIZE WHEN HE GOT HOME GE DID FIT ALL THREE AND THEY FITTED HIM AFTER ONE WASH THE SHIRTS SHRUNK AND I WANTED TO RETURN THEM BUT NOW THE MANAGER IS SAYING MY DAD REFUSED TO FIT THE WHITE SHIRTS THAT CAME IN A PACK AND ARE WHITE WHICH IS NOT TRUE.....I WANTED THE STORE TO CHECK AND INVESTIGATE WHY THE SHIRTS SHRUNK MY DAD HAS BOUGHT SHIRTS IN JD BEFORE AND HAS NEVER HAD THIS PROBLEM. PREVIOUSLY MY DAD BOUGHT A WALLET AND IN 3DAYS IT HAD TORN AND JD REFUSED TO TAKE IT BACK ...ALL I NEEDED WAS FOR THEM TO CHECK WITH THE MANUFACTURE WHAT HAS HAPPENED NOW I HAVE TO WAIT FOR THE REGIONAL MANAGER WHOS IN THE HOSPITAL FOR A RESPOSE WHICH IS SAD REALLY WHEN WE BUY GREAT BUT RETURNING IS A NIGHTMARE.