1 reviews | Active since Nov 2016

26 Nov 2016, 18:55

Bad customer service

<p>I brought my phone to be booked in for a repair and the cashier who helped me when buying that phone passed remarks about that phone saying it's such an old phone people don't use this kind of phone lately and it's repair center was long shut down. I was really ****ed </p>

0
Replies (7)
John Craig
John Craig's reply28 Nov 2016, 07:22
Official

Many thanks for notifying us of this experience you had in the store -kindly note that this is not the behaviour that we stand for or tolerate, this will be taken up with the Operations Executive and addressed. Note that we will be in touch to get further input from your side for us to resolve the matter.

Best

John Craig

John Craig
John Craig's reply28 Nov 2016, 07:23
Official

Many thanks for notifying us of this experience you had in the store -kindly note that this is not the behaviour that we stand for or tolerate, this will be taken up with the Operations Executive and addressed. Note that we will be in touch to get further input from your side for us to resolve the matter.

Best

John Craig

John Craig
John Craig's reply28 Nov 2016, 07:23
Official

Many thanks for notifying us of this experience you had in the store -kindly note that this is not the behaviour that we stand for or tolerate, this will be taken up with the Operations Executive and addressed. Note that we will be in touch to get further input from your side for us to resolve the matter.

Best

John Craig

John Craig
John Craig's reply28 Nov 2016, 07:24
Official

Many thanks for notifying us of this experience you had in the store -kindly note that this is not the behaviour that we stand for or tolerate, this will be taken up with the Operations Executive and addressed. Note that we will be in touch to get further input from your side for us to resolve the matter.

Best

John Craig

John Craig
John Craig's reply28 Nov 2016, 07:30
Official

Many thanks for notifying us of the service you experienced, note that this is not the John Craig standard and will be looked into. We will also be in touch to get input from your side in this regard.

Best

John Craig

John Craig
John Craig's reply28 Nov 2016, 07:30
Official

Many thanks for notifying us of the service you experienced, note that this is not the John Craig standard and will be looked into. We will also be in touch to get input from your side in this regard.

Best

John Craig

John Craig
John Craig's reply02 Dec 2016, 08:33
Official

Gooday - we have been trying to make contact on the cell phone provided in the information block, no detail was left at the store. Please advise this is the correct number for us to be in touch, or notify us of a contact information we are able to use - we would like to resolve this with you.

Best

John Craig