PF
Prince F
1 reviews | Active since May 2017
05 Jul 2017, 13:35
Account application
<p>I have been trying to open an account with John Craig for the past three weeks. I have been to the Carnival branch to do so, I have faxed and e-mailed my application with my pay slips as asked to do so and i have tried calling them but to no avail. Today I got an e-mail saying that my application has been sent through for processing and afterward I got another e-mail saying that my application has expired. Is this the best customer service John Craig proveds?</p>
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Replies (3)0
Replies (3)
John Craig's replyOfficial
05 Jul 2017, 14:00Good day Prince,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
John Craig's reply05 Jul 2017, 14:00
Official
Good day Prince,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
John Craig's replyOfficial
05 Jul 2017, 14:01Good day Prince,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Kind regards,
John Craig Customer Service
Best regards,
John Craig's reply05 Jul 2017, 14:01
Official
Good day Prince,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Kind regards,
John Craig Customer Service
Best regards,
John Craig's replyOfficial
07 Jul 2017, 14:00Good day Prince,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
John Craig Customer Service
Best regards,
John Craig's reply07 Jul 2017, 14:00
Official
Good day Prince,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
John Craig Customer Service
Best regards,