ABSOLUTELY DISGUSTED

WHAT A DISGRACE THIS COMPANY IS. WE RECEIVED THE ABSOLUTE WORST SERVICE FROM THEM FROM THE GET-GO. WE ARRANGED TO HIRE A 10-TON TRUCK FOR TODAY, 3PM. OUR DRIVER LEFT OUR PREMISES TO BE AT THEIR COMPANY AT 3PM. AT 3:30PM WE GET TOLD THAT THEY DO NOT HAVE A DRIVER AVAILABLE SO WE CANNOT USE THE TRUCK. WHY ARE THEY MAKING THEIR PROBLEM OURS? THEY SHOULD HAVE ENSURED THAT THEY HAD A DRIVER AVAILABLE. THEN, AFTER TRYING TO PHONE MADELEIN 17 TIMES WITH NO ANSWERWHO WORKS THERE OR IS THE OWNER, WHO KNOWS? I GAVE UP. THEY ARE *********** AND HAVE COST US A BUSINESS DAY. IF I COULD GIVE THEM -10 STARS I WOULD.