Poor service

The company needs to take the staff to customer service training . You can not have a staff member who deals with clients but the person is rude, has no manners , gossip about the client while on line , hang up the call that she did not make , can not even resolve a simple query . Tshilidzi Mahada is rude and have no manners . she is a bad reflection of Joscho. I was to make a simple payment arrangement for my rentals but noooo , it can not be done as per Tshilidzi at Joshco than hang up. No explanation nothing, she does not even listen . Joshco Why you have such people in your team coz clearly they have no purpose there.