City Parks Johannesburg

The most *********** people that work at city Parks I've logged numerous queries regarding a tree which needs to be cut for the past 6 months and they keep giving other email and contact numbers saying it should be forwarded to these new contact they first say it takes 1 month turn around time when you query it all the person in charge Hebron Morseo(Senior Hortculturist) , Vusi Mkhize(Customer Care Agent for City Parks) gives excuses saying covid & now they say it will take 2 years before it falls .....