Worthless Gift Vouchers

When a store sends an offer, there is usually a benefit to the client. Woolworths, Edgars, etc will offer you R 150 gift voucher, IF you buy R 600 worth of goods. Normally the voucher value is then subtracted from the required expenditure. When I needed to buy from Jockey, I saw a R 150 to be given if you buy for R 600 or more. I did so, but no discount or voucher was given when I went to the checkout. I finished the transaction. When I inquired with Jockey, they said the gift voucher will be given for the next purchase. Which is not clever as I bought enough underwear to last a few months. I did not see an electronic voucher. I had placed the order late on 26 April and I was ok with the 3 to 5 working day delivery period. On 3 May the package arrived with my gift voucher. The voucher is valid from 13 April 2022 to 30 April 2022, meaning Jockey offered me no value. When confronted with the no-value nature of the voucher they were quick to show that the order was placed on the 26th and I could have shopped before the 30th. Except for their own delivery time promise of 3-5 working days making the voucher worthless in any case. They did suggest I could try the voucher on-line and maybe it would work. When I scoffed at the idea they responded by sending a voucher by email, valid from 9 May 2022 to 30 May 2022. Again, a totally worthless voucher. Why could they not just work like any of their competitors and subtract the voucher value from the purchase price. Everyone else gets that right.