Jock Competition is a Hoax – Unresolved Winning Code Issue

I am extremely disappointed with the current Jock dog food competition. As a loyal customer who has trusted and purchased Jock for years, I am shocked at the lack of professionalism and customer service.

On October 12th, I bought a bag of Jock dog food and participated in the advertised competition by entering the unique code provided. I received a message via WhatsApp (MiVoucher) congratulating me on my win, and later, an SMS with the prize details and a PIN to be used with Standard Bank. The message stated that another PIN would follow shortly, but it never arrived.

I contacted Jock's head office, spoke to a consultant, and sent multiple follow-up emails and messages. It’s been weeks with no response or resolution. It feels like this entire competition might be a ****, as there has been no communication, despite my persistent efforts.

This experience has left me feeling completely frustrated and let down. If Jock cannot manage a simple promotion or provide support for a legitimate query, it makes me question their commitment to customer satisfaction. I am now seriously considering switching to a different brand, as this is no way to treat loyal customers.

I demand immediate feedback and a resolution to this issue. If I don’t hear back soon, I will escalate this complaint further and warn others about this unreliable competition.

Please respond urgently.