False information

I purchursed my vehicle Valkswagen Polo 1.4 Trendline at Joburg City Ford. When I purchased the vehicle I was informed by the sales advisor the vehicle was covered for the service plan at the time I purchased the vehicle and when the vehicle was due for service all I had to do was take the vehicle to a Valkswagen dealership and the vehicle would be booked in for service.

The vehicle was then due for service at 45000 KM when I took it to a VW dealership I was informed the vehicle is not under the service plan. I then spoke to the manager of the dealership about this with no success.

The vehicle also had a dent on it when I got it from the dealand I was promised this dent would fixed when I purchased the vehicle. This dent was never fixed I then had to take it upon myself to fix the dent on the dent and also pay for the service with money I didn't have due to the false information I was given by the dealership. The manager at the dealership does not take my calls I am out of pocket and struggling to survive due to their false representation.