They don't take their customers seriously.Im so dissappointed.

I am so disappointed with BMW Joburg Auto, I sent my car for service since my car was out of motor plan andI paid them in full on the 06th March 2019.a week later the car just jammed infront of the road when i report to them they told me to pay again for another diagnosis fee within the same month while the car was serviced with them 2 weeks prior. Now my car is sitting at Auto Bavaria Midrand where it was tored too, no one is willing to assist even after i sent a numerous email , they read and dont respond.They leave me with no choice but to report them here with their unprofessional service and for not treating customers equally and especially for us who are out of maintanance plan.Like really i dont understand how can i pay twice a month instead of BMW to check what went wrong when the car was with them.