1 reviews | Active since Feb 2019
Do not buy from Joburg City Auto BMW their service is atrocious
I bought a brand new car from them in 2017, I have been fighting with them since then, the car has many faults and to this day I haven't received any relief. Their service is awful.
The odometer on the car is faulty, I even had to get an independent report to prove that the car does 2****ms in one day without even leaving Joburg. They installed an incorrect carpet in the car(their admission) they've had to change it 3 times but the problem persists. The petrol Guage is also faulty and instead of readings decreasing as you travel, the Guage goes up. All of this was brought to their attention and I'm being sent from pillar to post.
I even contacted BMWSA for assistance and you have to wait 2 to 3 months to see a very rude regional manager who says he can't help because he is told that this is impossible. If you love your peace, stay the hell away from Joburg City auto, they sell faulty cars and will send you from pillar to post when you raise your concerns. It has been 2 years of hell!
