Woman say she will give my money back!!

Good Day, <br> <br> I have order online from Guess and More (page Name) The womans name is Justine Van Staden, I paid on the 4 March 2016, R890 for two watches, Delivery takes normally +-2/3 Days, Its been 4 weeks, and i am still waiting, when i ask the woman when the watches will arrive she don\t Replay to my question, She told me that she will return my money, but everyday i ask her for the proof of payment she still don't answer me, She has changed her Facebook Page Name to JM'S about the fit. "