Poor service

On Monday 20th July 2020 my Landwind 5 brakes just combined and did not want to move. I called the roadside assistance and they came to collect my SUV. Spoke to the dealer and also to JMC South Africa and both said that this is the first time something like this had happend. I was stranded without a vehicle since the 20th. Everytime i was told that they would give me feedback regarding the car but nothing happened i had to call them my self. On the 21st JMC South Africa told me that the dealer have all of the parts with them. On the 22nd i called the dealer around 10:23 and i was told that the car would be finished between 45min to an hour. I also called JMC and asked if they are going to bring my vehicle back to me when it is fixed and i was told no i must go and fetch it. I stay in polokwane and the car is in mokopane how must i fetch it walk there. The dealer even started to get rude to me when i said i am going to name and shame JMC then he said well in that case he would rather cancel everything and said they can take my vehicle to another branch. I feel that this is not my problem they came to collect my car so they should bring it back to me.