1 reviews | Active since Feb 2015
NO Customer Service
I purchased a brand new JMC 4 x 4 Single Cab from Joint Motors, Pinetown in December 2014, which was paid in full by the 31-12-14, with the promise that the vehicle would be ready by the 5-01-15. This did NOT happen. On the 7th I received the vehicle which was handed back on the 8th for a whole list of faults, the main being, almost no brakes and the wrong canopy fitted. I was then given a loan vehicle to drive that had no indicators and a faulty clutch. After being promised that the vehicle would be ready by late afternoon 12-01-15, I finally took the second delivery on the 15-01-15 after the fuel tank was drained as petrol was filled into the diesel tank. Upon driving the vehicle it was found to be pulling badly to the left and discovered that the camber was totally out and that there was now over spray on the left door window rubber which had not been there before. It was then discovered that the fuel tank was leaking. I was promised a new vehicle on the 28-01-15. This still has NOT happened. I am appalled by the lack of service received from JMC and their dealers. I now question my decision in purchasing a JMC, if this is the level of service that is offered.
