LS
Lorraine S
1 reviews | Active since Mar 2023
22 Mar 2023, 11:00
Stay Away from JM Automatique
After my 1st review of JM Automatique on the 8th of this month, I received my car back, but in a far worst condition then I took it to them, I drove my car into their workshop yard, and I received it on the back of flat truck. It can not even start. Jeremy Manuel paid only half of the money back and promised to pay the other half the following week, but it's now 2 weeks already and still nothing. People must please stay away from JM Automatique in Diep River in the Western Cape, please.
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JM Automatique's replyOfficial
21 Jul 2023, 07:29Mite it be noted Lorraine, that when you initially received your quotation in September 2022 you agreed and accepted. Parts were ordered for your vehicle without you making the required and agreed upon deposit as you advised you were out of funds at the time. You then requested additional work be done and informed us that you wanted to make payment arrangements although do not accept such arrangements. It was due to this that your repairs could not be carried out successfully as you only made payment 3 months later and then expected your vehicle the same time.
JM Automatique's reply21 Jul 2023, 07:29
Official
Mite it be noted Lorraine, that when you initially received your quotation in September 2022 you agreed and accepted. Parts were ordered for your vehicle without you making the required and agreed upon deposit as you advised you were out of funds at the time. You then requested additional work be done and informed us that you wanted to make payment arrangements although do not accept such arrangements. It was due to this that your repairs could not be carried out successfully as you only made payment 3 months later and then expected your vehicle the same time.