Never in my life had a dealt with some rude people

Well this was a nice way to start a Monday. This woman named Jabu phones and goes at me without even a breath between telling me I am useless come i am not paying my account, I said what gives you the right to speak to me like that, she says I have all right as you don't pay!!! I said I am under debt review and she goes i don't care you MUST PAY NOW!!!!!<br> <br> I am laying a case of defamation against her, this is a lawyer and probably don't even know what that means!!<br> <br> I am disgusted at how they thing they can speak to people