OS
Obokeng S

1 reviews | Active since May 2020

04 Jan 2022, 20:51

No support during Xmas holidays

Service is ok throughout the year but there's No support during Xmas holidays. I needed a temper clear code code for my tenant and the office phone was saying that they've closed for holidays and they were not answering the cellphone either. They didn't even respond to my whatsapp messages...useless

0
Replies (1)
Jknv Energy
Jknv Energy's reply10 Jan 2022, 15:51
Official
Dear Obokeng.  Firstly, thank-you for being our valued client since 2014.  Yes, we had a delay in responding over the holiday period.  I sincerely apologise for the delay.  We did reply to your Whatsapp the next day.    Is everything now sorted out?