Jjs house misleading customers.

Future brides to be, I urge you not to use JJs house. I placed an order a month ago for my brides****s dresses as well as their hair accessories. R12 000 later (R2000 being for delivery), my parcel got stuck at customs with a failure. I now need to pay customs and have no clue when I am getting this parcel. Just save yourself the drama and buy from anywhere else.