Shocking Workmanship on trailer!

<p>My experience with this company and person. </p> <p> </p> <p>As indicated within the quote the majority of stipulated items or product descriptions were not adhered to. These include the following:</p> <p> Sand down of trailer, removal of rust, application of body filler, masking of trailer, sand down and masking of rims, prepare and respray of chassis, alterations of the roof rack, petties (fitment of new reflectors).</p> <p> </p> <p>Details related to the defective workmanship of the aforementioned:</p> <p> Overspray and the lack of paint at numerous parts on the trailer. Not masking the required areas.</p> <p> Overspray on two brand new tyres which were fitted on 18 January 2017. Not masking the tyres before spraying. The tyres were not removed prior to spraying. This is evident by the spray on the wheel nuts and that only the outside of the rims were sprayed and not the inside. The rims were also not sanded and prepared before spraying. The red strip finish on the rims, which is the original factory default strip for venter trailers, still exists and is still visible. The paint at some places was also sprayed on to thick. This is evident by the marks of running paint. The wheels were supposed to be white, but it was sprayed with an off white, beige, cream colour.</p> <p> The paint was still wet on the outside of the trailer when the trailer lid was closed. The consequence of this was that the paint on both edges on the corners was badly damaged.</p> <p> The jockey wheel is still full of rust. No attempt was made to remove the rust and to respray it.</p> <p> It is clear that on the one side of the tow hitch it is painted and the other side not.</p> <p> The old reflectors were removed, but the double sided tape that remained was not removed. It is still visible after the respray. Another indication that the trailer was not sanded and prepared properly. Old reflectors were stuck back on with a white substance, needless to say some of the reflectors felled off. It was supposed to be new reflectors as asked for and not old ones. It was part of the “petties” as discussed with the Defendant. If new ones were used then the white substance was not required to try and clue them back on.</p> <p> The reflector tape strips on the sides of the trailer was not properly removed. New reflector tape strips were stuck on top of remaining reflector tape to hide the evidence. The consequence of this is that the reflector tape is not properly fixed to the trailer and is making bubbles at places and peeling. Another indication that the trailer was not sanded and prepared properly.</p> <p> A brand new number plate bracket, which was provided by the Plaintiff to the Defendant, was fitted on skewed.</p> <p> The brake and indicator light unit housings at the back of the trailer was not removed before respraying the trailer, however there were only four *****s out of the required eight *****s within the light housing cover when the trailer came back. This was noticed due the light fittings being loose. It is suspected that the Defendant struggled to remove some of the *****s and decided to leave the light units fitted on the trailer; however the defendant forgot to insert the *****s back in that was removed. The left back light unit housing was also cracked at one of the ***** housings. The consequence of this was that the previous old white paint is visible around the boundaries of the light unit housings. Another indication that the trailer was not sanded, masked, and prepared properly.</p> <p> The chassis underneath the trailer was not prepared properly and sprayed.</p> <p> The additional angle iron cross bars that was welded onto the trailer which forms part of the roof rack, was done in such a poor way and quality, it is almost indescribable. Only parcel welds were made on each welding area. The welds that were made are of such a very poor quality. Holes at the welding areas on the joints between metals are visible within the angle iron due to the burning of metal during welding. One of the cross bars that was installed was made up by using off cut angle iron pieces. The cross bar was obviously to short and extended with a small piece. Once again highlighting the poor quality of workmanship during the welding process. The roof rack was also not removed prior to welding and respraying. The consequence of this is the exclusion of welds and paint at areas underneath the angle iron bars. Not only does the poor workmanship visually looks bad, but due to the poor welding water will enter the angle iron frame at these points when using the trailer during unfavourable weather conditions. The metal will rust from the inside out. The poor welds also compromises the integrity (strengths) of the roof rack structure and will be a potential safety risk to the Plaintiff and other road users if this structure fails when used and bearing load.</p> <p> The mudguards on the trailer were repaired by adding sheet metal on the top part of the mudguard on both sides. At one side the metal sheet is fixed with four pop rivets and the other side with five. The space that exists between the sheet metal and the existing mudguard was not repaired properly by using body filler to prevent water from entering the space between the two metal sheets. The consequence of this will be that the metal will continue to rust in the space between the two sheet metals due to the moisture that will be trapped. It is also doubtful that the mudguards were prepared and sanded down before adding the sheet metal considering the aforementioned evidence.</p> <p>In addition to the aforementioned, it is clear that the preparations were not conducted to the appropriated standard acquired for respraying a trailer and the Plaintiff carries the risk that the paint work on the body of the trailer can potentially begin to peel and flake over a short amount of time.</p>