Poor Service - HIGHLY ****ED OFF NO hot water for 4 days

<p>On Saturday 4 March 17, I logged a complaint with Absa Insurance for a leaking geyser. They then assigned JJ Lourens Plumbing to sort out our problem, they sent the inspector and he then left. A plumber came the Sunday at 2pm and came with the wrong size geyser 150lt when they should have brought a 100lt. They then promised to come back at 8:30 on Monday morning with the correct geyser, they ended coming to install the geyser at 10am. We switched the Geyser on on Tuesday morning at 6am and by 9am ot hadnt heated up yet. We then called JJ lourens again and they once again sent their inspector/ electrician to come and have a look. He says they cant do anything because quik hot needs to come and sort out the problem. Firstly why is a defected geyser been installed, why was the geyser not tested and why must we now wait for another company to come and sort out the problem when we had no dealings with them in the first place. I want my Geyser either replaced today with a full functioning Geyser or they must make a plan to get hot water flowing through my house by close of business today or I will make sure through my connections at ABSA that ABSA does not use them in future. Why are then being allowed to use inferior geyser. And to make matters worst they already took my R500 which I had to pay as excess. I am very dissatified with this pathetic service. </p> <p> </p> <p> </p> <p> </p> <p> </p>