Jix Hobbies Pretoria - the best store for your next hobby/projects?

I had a very bad experience with this store - for my hobbies I shop around - checked out website thought oh wow - nice store - but visiting the store was dreadful as the cashier insulted me in front of other customers ;) I took it up with management and with the owner himsel - he promised to send me a voucher for the inconvenience and apologized - it has been a month later - nothing else from them :( why should I return ever again////