Rude owner!

Today 14/05/2021 I called Jimmy's Norwood to order lunch. Before I even started placing my order I asked if they do deliveries and they stated that they do with a delivery fee of R30 so I went on to place my order. I was told it will be ready by 12:20. At 13:00 I called back to ask what time my food would be delivered and I was told that the driver left 5 mins ago. My offices are are exactly 2.3 kms away from the restaurant. She told me to give him an additional 5 minutes so I did. At 13:30 i called back as the driver didn't arrive and only to have the owner zimo amod be utterly rude to me on the phone telling me it's not his problem that the food has not been delivered and he is doing me a favor by delivering this food. He barely gave me a chance to speak on the phone as he continued to raise his voice at me and talk over me. Having no customer service, respect or telephone etiquette whatsoever. Being a regular customer that support this establishment on an ongoing basis it is a total disappointment and will not be supporting them again. Also when my food is finally delivered the packaging condition is pathetic and the food is cold.