waiting for deposit / refund

It is with grave sadness that I need to take time out of work to complain about something that is not only due to me but have been very patient regardless of the run around and empty promises made. <br> <br> I moved out on the 31st Jan 2015 and to date I havent received my deposit, as per the accounts department it was supposed to take 5 days we are in week 4 with the new month starting in 4 days. <br> <br> I have submitted all the necessary details they required like banking statements and signed letters requesting my deposit on the 27th January 2015. <br> <br> As a tenant who never skipped a rental payment and who passed all the apartment inspections, I find it disturbing that there isnt a formidable process for such a huge compnay. <br> <br> Now im on the brink of being evicted at my new apartment as I signed a document that stated the complete deposit for the new place would have been paid within 5 working days, upon receipt of my current deposit/refund.