NM
Nombuso M

1 reviews | Active since Oct 2018

30 Jul 2022, 13:46

Bedford Centre Towers, Welcome to tenant hell.

My business is located at the Bedford Centre Towers which is managed by JHI Properties. I have been battling with two issues:

1) Breach of contract - my contractual agreement with them included a tenant installation. After enquiring about it after becoming operational at the building, I was told that in order to be added as a vendor (and to receive my tenant installation) I needed to submit various documents to which I did. The latest one being a letter of good standing. This did not form part of the conditions on the initial agreement however I am a good tenant and I played along. From April 2022 till now, I wait. Any communication with the building management is treated as hostile or promises are made and then not kept. At this point, they are in direct breach and I will be suing.

2) Complaints and constructive criticism are not taken seriously. The floor on which my business is on is grossly neglected. I actually rounded up the tenants of the 3rd floor and we all went to management to complain about the status of the floor. We were told that they had never been to the 3rd floor and therefore do not know how it looks. We then told they'd have a look and revert. We still wait. Examples of the neglect: the communal kitchen leaks, smells, is rotting and is unclean. The bathrooms have no ventilation and are not cleaned on a regular basis.

Don't do it. They really only care about their bottomline and are overt in their mistreatment of tenants. You have only to look at their score on here to see that.

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Replies (1)
JHI Properties
JHI Properties's reply01 Aug 2022, 16:02
Official
Dear Ms Mabuse
We are very disheartened by the complaint above.  We have escalated to our CEO and she has discussed it with the Centre Management team to remedy.  We believe the Centre Manager has been in contact with you today, to assure you that she is not taking this lightly. 
Kind regards
Excellerate JHI