Bad Customer Service

Hi <br> <br> I had a really bad experience with JHI, more specifically one of there portfolio managers, i thought it was just this individual however after speaking to her manager it must be the culture of the business, 2 big for there own good, or so they think they are. <br> <br> Basically during our negotiations with a property we were in the final stages and it was mostly agreed, however i had concerns over the lease and i needed clarity over these things such as drilling into the wall, painting etc. I asked the property manager if we could meet at the property and go through everything and explain my plans with the landlord because i didn't want there to be any disagreements after i had moved in. I was told that i was the most difficult person she had ever dealt with! i don't know about anybody else but i have never said anything like that to a customer and would never! When i spoke to her manager he immediately went on the defensive and didnt listen to a word i said!<br> <br> I will never deal with JHI again