MH
M H

1 reviews | Active since Apr 2024

28 Jan 2025, 07:44

Look elsewhere

18 Jan 2024 Jhb removals arrived to take my belongings JHB - DBN. A bunch of very scruffy sub-contractors arrived. One stole a bottle of whisky and broke a connection when dismantling the washing causing water everywhere. Whoever dismantled the dishwasher did not advise us that the drainage pipe was left open. Flood no 2 (the next day). When complaining was told that they were doing me a favour in disconnecting the items. The previous day I had asked whether or not they would disconnect the items and they said 'yes' they could no problem. Refused to pay half the plumber bill and basically it was a bad experience. Then, when saying goodbye to the supervisor, I said that we would see them the next morning in DBN as agreed (in fact they told me it would be an overnight journey, (I did not request that it should be overnight) as I had read that share loads may take a few days.) I was then told, no, the goods would not arrive the next day but probably the day after. That was a side swipe and I had to re-organise the ppl receiving the goods at the other end including plumber and so on. I wish there was some honesty in the world.

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Replies (3)
JHB Removals
JHB Removals's reply28 Jan 2025, 09:43
Official
Hi MH
We are sorry to hear about your experience. We will follow up internally and address the team involved . In the meantime please send your plumber bill to Robyn so we can assess 
MH
M H's update28 Jan 2025, 12:07
Reviewer Update
Hi Robyn, I have asked my Godson to send a copy of the plumbers invoice and the price of his whisky which I shall then forward to you. Please in the meantime send me an invoice for the removal for my records/tax purposes. Thank you
JHB Removals
JHB Removals's reply28 Jan 2025, 12:30
Official
Hi Marlon 
Robyn will send you invoice shortly 
Regards JHB