Appalling service!

Absolutely shocking service. An accumulative waiting time of 3 hours and 20 minutes. On the day of moving they were 2 hours late which resulted in them not being allowed into my complex for security reasons. The second day, which they managed to squeeze me in, they didn’t prioritize me as the first customer and instead arrived 1 hour and 45 minutes late. Instead of an apology they give me an excuse. I paid in full days in advance. No respect for the client’s time and I will NOT recommend their business or service to anyone.