Incorrect delivery of oods, unprofessional and terrible customer service

JH Retief collected furniture for me in 2 locations in Johannesburg. The furniture was split for delivery between East London and Barkly East. The majority of the goods were to be delivered in East London. The delivery happened yesterday and the incorrect furniture was delivered in both locations. A list of the goods was sent to Annalie at JH Retief clearly stating which item was to be delivered to either Barkly East or East London. I have contacted both Annalie and Willy at JH Retief. Mr Willy Nel claims that the goods were split by my representative who supervised the loading and his driver will confirm this. The instruction to the driver was to contact Annalie about the delivery address and where the goods should be delivered. I have paid for transportation of oods which have been delivered incorrectly and am not happy.