FAULTY MICROWAVE

I phoned the company at Stikland to be assisted in removing my goods from Lambert's bay to Brackenfell and they brought my goods after 7 weeks , and I checked my things and I found out that my microwave is brocken, the microwave is 6 months new,, and they broke it and wrote \brocken "on the invoice. I emailed Tina to inform her about the faulty microwave and she told me about the conditions"