Poor customer service

Terrible service and an owner with an attitude. They install a generator cover made of wood full of holes. use a homemade '****ler' with no internal ****ler compartments. a few days after installing my generator started spewing black smoke to the point that my whole yard was full of soot and eventually caused my generator to break down a month ago. Refer to the pics how it started looking and how it looks now. I've had to remove the whole box, take out the filter and exhaust pipe to get the generator working again. The owner has the worst attitude and arrogance I've ever come across and is rude to his clients. It's exactly a month and they still haven't come to sort the problem. I've now had to remove everything and put my own cover up