Avoid, misleading and take advantage of distress to overcharge

I wish I had read the reviews for them before signing up, my experience has been fully consistent with the others who left similar reviews. They take advantage of customers in distress, add exorbitant last minute charges they find and hold your pet hostage unless they are laid within 2 hours. I dealt with Louise, was not happy with how she mislead me. Price ended up being. 50% than quoted, and I found all that our when my back was against the wall.