Jetour The Glen
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Jetour The Glen
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Aug '26 - Sep '26
Frequently Asked Questions About Jetour The Glen
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Recent reviews (1)
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Soobz K
1 reviews | Active since Sept 2024
11 Aug 2026, 07:33
Poor Service
*Title: Poor Sales, F&I and Handover Experience - Jetour The Glen* We purchased a Jetour X70 Plus Prime from The Glen on 30 July 2026. *Issues:* 1. *Sales:* Riaana had limited knowledge of the X70 Plus and its upgrades. We were explaining features to her. She also could not advise on personalized plates. Handover was not done properly - no photos or presentation, we had to request them. Very disappointing. 2. *Delays:* Promised collection Saturday 1 Aug. Then told paint protection wasn’t done - moved to Tuesday. On Tuesday morning we were told 16:00. Imagine how our excitement for this vehicle went through the window. 3. *F&I:* Kalvin sent contract to sign without invoice or cost breakdown. No explanation of contract or debit order at handover. Requested supervisor call a week ago, no follow up received. Kalvin is only 19 years old and clearly inexperienced for this position. This is our 3rd new vehicle purchase this year. The service we received from Freeway Toyota and Bruma VW was exceptional in comparison. For a new brand like Jetour, staff training and customer service need urgent attention. Highly disappointed and Will not recommend this dealership to anyone.
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Soobz K
1 reviews | Active since Sept 2024
11 Aug 2026, 07:33
Poor Service
*Title: Poor Sales, F&I and Handover Experience - Jetour The Glen* We purchased a Jetour X70 Plus Prime from The Glen on 30 July 2026. *Issues:* 1. *Sales:* Riaana had limited knowledge of the X70 Plus and its upgrades. We were explaining features to her. She also could not advise on personalized plates. Handover was not done properly - no photos or presentation, we had to request them. Very disappointing. 2. *Delays:* Promised collection Saturday 1 Aug. Then told paint protection wasn’t done - moved to Tuesday. On Tuesday morning we were told 16:00. Imagine how our excitement for this vehicle went through the window. 3. *F&I:* Kalvin sent contract to sign without invoice or cost breakdown. No explanation of contract or debit order at handover. Requested supervisor call a week ago, no follow up received. Kalvin is only 19 years old and clearly inexperienced for this position. This is our 3rd new vehicle purchase this year. The service we received from Freeway Toyota and Bruma VW was exceptional in comparison. For a new brand like Jetour, staff training and customer service need urgent attention. Highly disappointed and Will not recommend this dealership to anyone.
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