NM
Nasiphi M

1 reviews | Active since Jul 2025

26 Jul 2025, 09:58

WORST AFTER CAR AND CUSTOMER SERVICE

As I’m writing this is I just experienced a huge panic attack at Jetour Edenvale. Wow I have never been this frustrated by a car brand I trusted so much. I called them a week prior to book my car for service. Service was confirmed and booked over the phone. I travelled 2 hours to the dealership because I stay in a remote area only to be told that they can’t assist me because they don’t even know who made and confirmed my booking. Made a 100 calls while at the dealership but still couldn’t get assistance until I was hysterical. I am soooo frustrated I wish I could sell my car right now , that time I was planning to keep my car for a really long time but the CUSTOMER SERVICE will frustrate you. I didn’t even know I could get panic attacks until today. Thank you for causing me so much emotional distress Jetour South Africa. I really would suggest exploring other brands before deciding on this brand because you will cry ****erally).

0
Replies (0)