Jetour Midrand Vehicle failed to start up

Brought a Jetour Dashing at the Midrand branch and exactly 2 weeks after the car failed to start, needed to jump start the car (brand new car).

Also we had requested alot of add-ons to the car when purchasing an they next day the car showed a warning light which Jetour mentioned that it was cause by the rims we requested, they didn't calibrated them correctly to the system. I got tracker notifications saying the battery disconnect and the same tracking device from Tracker was installed by Jetour.Got it back to Jetour Midrand dealership to check an they said nothing is wrong an we can monitor.

A week later same thing again, this car failed to start on 3 more occasions when I brought the car back to Jetour they "investigated" for a good 2 weeks an still couldn't give me a reason why the car couldn't start. Jetour Midrand’s final feedback was there is nothing they can do, this was also coming from the dealer principle manager. Also in this process I had to fight to get a loaner car while Jetour was investigating cause I was still paying for this car

Now Jetour is refusing to exchange the car and also refusing for me to return it. They are currently trying to say the tracking device that I installed as part of my insurance could be an issue but the issues started before I had installed the second tracking device.

Tracker confirmed the battery disconnect alerts to be valid and Netstar also confirmed which are the 2 devices installed

Currently I have taken the matter to MIOSA cause Jetour is in violation of my Customer protection act. Every Customer has the right to return their vehicle within 6months of purchase especially when there is a factory fault. Depending on the feedback from MIOSA, I also want to take legal action at the moment against Jetour Midrand

For anyone looking to buy this car please also look at the reviews, there is a similar issue experienced by other customers and also take note of the kind of support u will get if you do experience any issues