Dealer Misrepresentation

Dealer Misrepresentation, False Statements & Attempted Coercion – WesBank Deal at Risk

I am submitting a complaint regarding serious misconduct by [Jetour Edenvale (Mobi- Care Auto]

I purchased a vehicle advertised as a 2023 model, but the dealer incorrectly submitted the finance to WesBank as a 2025 model without my knowledge. This has now caused issues with SARS and my finance profile.

The dealership then:

Demanded a sudden R45 000 deposit (never mentioned before)

And now wants to unilaterally cancel the deal and collect the vehicle even though WesBank already paid them.

I acted in good faith. The dealership did not. I sold my Vehicle a week after receiving new one. Point is im stranded from Friday if they fetch this car. I request WesBank and the relevant authorities to investigate this matter urgently. This dealership’s behaviour has caused financial harm, stress, and reputational risk.

They will Refund me 2 Months of insurance Money aswell.

Customer: Elrick Spiers Vehicle: Suzuki XL6 2023 Dealer: Jetour Edenvale ( Mobi – Care Auto)