JvdW
Jacques van der Walt
1 reviews | Active since Nov 2012
28 Apr 2015, 09:01
Service no existent
In the past year we have been contact with Jetmaster Hillcrest (KZN) requesting a service for our build in fire place. The company simply doesn't answer or phone back to make any arrangements for the service. <br> <br> You walk into the show room and have to wait 10 minutes before any on arrive to assist you. The sales person cannot give you a direct answer. He will pass the message to the manager who doesn't call back. <br> <br> Absolutely poor service for such a well know brand.
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Jetmaster's replyOfficial
04 May 2015, 13:50Hello Jpx,
We apologize for the inconvenience caused to you in your attempts to procure the servicing of your gas fire place. Following on from our recent telephonic conversation, we have arranged for a service provider to make contact with you with a view to booking a service call-out.
Please contact the Managing Director at Jetmaster should we fail to meet your expectations, at any time in the future.
We apologize for the inconvenience caused to you in your attempts to procure the servicing of your gas fire place. Following on from our recent telephonic conversation, we have arranged for a service provider to make contact with you with a view to booking a service call-out.
Please contact the Managing Director at Jetmaster should we fail to meet your expectations, at any time in the future.
Best regards,
Jetmaster's reply04 May 2015, 13:50
Official
Hello Jpx,
We apologize for the inconvenience caused to you in your attempts to procure the servicing of your gas fire place. Following on from our recent telephonic conversation, we have arranged for a service provider to make contact with you with a view to booking a service call-out.
Please contact the Managing Director at Jetmaster should we fail to meet your expectations, at any time in the future.
We apologize for the inconvenience caused to you in your attempts to procure the servicing of your gas fire place. Following on from our recent telephonic conversation, we have arranged for a service provider to make contact with you with a view to booking a service call-out.
Please contact the Managing Director at Jetmaster should we fail to meet your expectations, at any time in the future.
Best regards,