DS
Desre S

1 reviews | Active since Dec 2014

02 Dec 2019, 18:04

Lack of Service.

I have never felt more unwelcome and unwelcome than when I walked into Jetline Printers, Blubird. There were staff members sitting behind computers and a couple working on a job. Besides one gentleman who was busy on the phone and did acknowledge me not one other member got up to assist me. Once the gentleman got off the phone he asked me what I required. I explained briefly that I needed assistance with a job. He went across to the staff working on their computers who instructed him that they were too busy to help me and he must get my telephone number and somebody would contact me. I have always believed that Jetline was a walk-in service provider. No appointments necessary and would attend to a person immediately. How disappointing. I had an urgent job and now I am forced to look elsewhere. If you are looking for excellent, friendly professional service please avoid Jetline Blubird. They are definitely not customer orientated. .

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Replies (1)
Jetline E.Com
Jetline E.Com's reply04 Dec 2019, 09:53
Official
Hi Desre, Thank you for informing us of your experience with Jetline Blu Bird. We are committed to service excellence and are investigating the matter further. May you please email us at *** so we may be in contact with you.  Again, thank you for informing us of this.