HORRIBLE SERVICE FROM WOODMEAD JETLINE

I received the most HORRIBLE service from Woodmead Jetline, twice! I thought the first time was just a bad day from your employee but the second time, it tells me everything I needed to know. Firstly, since when does Jetline charge for cutting and if there is a charge, why is it not recorded on the slip? Secondly it seems like Woodmead has hired a man who does not know what on God’s green earth he’s doing. The tall light skinned man at front desk basically told me to do his job for him.

I came there with a pdf print for sticky gloss lables this morning, I asked that it be printed on two A3 pages. Firstly, who prints on sticky paper and doesn’t need it cut? He straight up told me that he will not be cutting the lables for me, I looked at him with confusion because what do you mean? Who must cut it? Is it not part of the service because that’s what Jetline normally does? This man showed me prints on normal paper that were spread out, I asked him to push them up so that more can print, he told me you can’t edit pdf’s, I was not asking him to edit my lables, all he needed to do was add more. He then told me to do it myself and send it to him, tell me how? Does he think that if I had the resources to do it I’d be there also on what computer or software? I then left out of frustration because it was clear to me that he was on a mission to make my life difficult and not serve me as a customer.

I then left for Rosebank Jetline and you know what, they deserve all my money because their service is a 5/5, always. I gave the same instructions and received exactly what I ordered with no extra charge for cutting or run arounds, the most friendly staff, the vibes are just right. See me no more at Woodmead Jetline and what’s more disappointing is that I live in the Waterfall area however, I’ll be going back to Rosebank as I’ve been receiving the best service from them.

This incident also took place last week with my sister, it seems like it’s a trend, I saw the reviews on their website and it seems like non-black people receive a horrible service while others receive great service.