Bad Attitude

I went to Jetline in fourways at approximately 16:50 on Friday the 5th of June 2015. First of all I stood by the counter for 10 minutes before someone decided to assist me, not that they were busy, customer service people were just busy with their own things, which is generally the attitude that I get every time I go to that branch. Eventually I was assisted and was appointed to a computer as I had to print important information for my business. I then proceeded in printing the documents and when I asked for my documents I was informed that I will only receive my documents 20 minutes later. Not to mention that this was never highlighted to me upon arrival that the latter will happen. I was then assisted by \Kabelo"who was dogmatic abd refused to attend to my query of receiving my documents 20 minutes later. He then walked away and said I should speak to his manager. His manager by thebname of O Brain just looked at me and looked away.I find the attitudes of these two men absolutely disgusting"