TL
Taryn L

1 reviews | Active since Oct 2015

23 Oct 2015, 12:33

Appauling Service

Such a disappointment from Jetline Nelspruit. <br> After sending them an idea for some invitations as well as a request to quote, the service has been so slow that I now have to move my entire function to a new date.<br> They promote fast turnaround times as well as great service but I had to constantly follow up and request feedback from the consultant, who eventually replies to me after I escalated the matter to management. Not only was the response non apologetic but extremely rude and left me feeling like I owed them the business and should feel privileged that they finally assisted me with the artwork. I cancelled the order and closed our account with the them on the spot. Such a bad reflection on the brand.

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