Terrible Customer Service

A group of 5 of us attempted to go to Jerry's Burger Bar in TableView last night. As we got to reception there was nobody around to greet us apart from someone (looked like the manager) standing talking on his phone. He completely ignored us and we stood around like idiots until he was done, he then rudely asked if we had a reservation and when we said no he arrogantly scoffed and said that we should always book. Its amazing how some restaurants cry for business from locals during the year but then during the busy season they treat those same customers like dirt. We took our business elsewhere and instead spent over R3500 at Rocomamas which was an awesome experience with friendly staff and excellent food. Jerrys needs to focus on their customers and at very least have staff in place who know how to deal with customers instead of alienating them, poor show.