From great service to ****roach experience

From the best service to a minus zero hygiene environment.

Yesterday was the 1st time I visited Jerry's at Willowbridge mall. After a early morning session with a college we were starving. We entered the malls parking and my colleague said thats the place Jerry's we going to. On arrival we were greeted with so much happiness and the staff was just so happy and full of energy... We were seated and a waiter came introduced herself. Took our drinks orders, the place only had about 6 clients in so we got our drinks in a swift.. The waiter took our meal order and in 10 to 15 min we got our food. Hot and fresh smelling very good. I dug into it immediately. Myself and my colleague was busy eating a d I still made a statement that I'm definitely bringing my family there over the weekend... While I'm enjoying this meal I turn and see the worst thing I ever want to see In a restaurant. A big ****roach walking on the wall so close to my face and table. I Immediately jumped up everyone looking at me, I got up from the table and sat at the table next to our.

I am a very OCD person when it comes to hygiene. I don't care if the food was nice how the hell does the restaurant have ****roaches. To top it all the waiter came to our table and said she's sorry and that I don't even have to tell her as she saw. Almost like it always happens. My question is of u know your restaurant have roaches then do something. I think she went and told the manager or owner. They did not even bother to come to is... How bad is that... We just paid our bill (tipped) the waiter as her service was great and left.... How can the manager /owner just walk pass our table several times and don't even bother to freaken come up to us and ask us about this. I am personally never putting my foot in that place Never. No matter the food is Excellent. The fact that they have roaches says it all...