Jeppe College of Commerce and Computers is a ****

My sister completed her IT Diploma with Jeppe College Polokwane Campus, they wrote City and Guilds assessments as much of their qualification of which even today she has not recieved the certificate... We have been going to Jeppe for years now to know Avail, we started in Plk campus few years back nd now we are dealing with head office in Johannesburg but still nothing is happening. They giving us the run around last month they gave her a certificate with someone else's results because they wanted to get rid of her... They eventually told her to take it up with City and Guilds because they can't help her , how can they not help her when she registered with them. She has since been struggling to find employment because she has no provw that she indeed has the qualification... I don't know if Jeppe is trying to rob of our fellow brothers and sisters or what it's trying to do.